Property Management

Emergency Management for Property Managers

Property managers face unique emergency management challenges. You are responsible for the safety of tenants, visitors, and contractors across buildings you may not occupy yourself. Multi-tenancy arrangements require coordination between multiple organisations, each with their own procedures and personnel.

Messana Group understands these complexities. We work with property managers throughout Australia to develop emergency management plans and training solutions that protect occupants while simplifying your compliance obligations.

The Property Management Challenge

Multi-Tenancy Coordination: When multiple businesses share a building, emergency procedures must work across organisational boundaries. Evacuation routes, assembly points, and warden structures need to accommodate diverse needs without creating confusion.

Diverse Occupants: Commercial buildings host businesses ranging from professional services to retail, food service to healthcare. Each has different operating hours, occupancy patterns, and risk profiles.

Compliance Responsibility: As the building owner or manager, you bear ultimate responsibility for emergency preparedness. Yet you depend on tenants to maintain trained wardens and follow procedures.

After-Hours Coverage: Emergencies do not respect business hours. Buildings with extended operations or 24/7 access require procedures that work regardless of when incidents occur.

Our Property Management Solutions

Building-Wide Emergency Management Plans

We develop comprehensive emergency management plans that address the entire building while accommodating individual tenant needs:

• Coordinated evacuation procedures across all tenancies
• Clear warden structures and communication protocols
• Assembly point management for high-occupancy buildings
• After-hours and weekend emergency procedures
• Visitor and contractor management during emergencies

Multi-Tenant Warden Training

Our fire warden training programs address the specific challenges of multi-tenancy environments:

• Building-wide coordination responsibilities
• Communication between tenant wardens and building management
• Managing evacuations across multiple businesses
• Shared equipment and facility familiarity
• Inter-tenant cooperation during emergencies

Compliance Administration

We can manage emergency compliance across your entire portfolio:

• Centralised tracking of warden certifications across all tenants
• Coordinated training schedules to minimise disruption
• Annual evacuation drill coordination
• Emergency Planning Committee facilitation
• Documentation management for audits and insurance

Evacuation Exercises

Regular evacuation drills test your building’s emergency response capability:

• Full-building evacuation exercises
• Partial evacuations for specific scenarios
• After-hours drill options
• Debrief sessions with recommendations for improvement
• Documentation for compliance records

Why Property Managers Choose Messana Group

Portfolio Approach: We can manage emergency compliance across multiple buildings, providing consistent standards and centralised reporting.

Tenant Coordination: We work directly with your tenants to schedule training and exercises, reducing your administrative burden.

Compliance Expertise: We understand the regulatory requirements affecting property managers and ensure your buildings meet all obligations.

Flexible Scheduling: We accommodate the operational constraints of commercial buildings, including after-hours training when required.

Long-Term Partnership: Emergency management is an ongoing responsibility. We provide continuous support, not just one-time services.

Getting Started

Contact us to discuss your property management emergency needs. We offer complimentary building assessments to review your current compliance status and identify priorities.

Whether you manage a single building or an extensive portfolio, Messana Group can help you protect your occupants and meet your compliance obligations.